Shipping and Returns

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Most orders are shipped within 48 hours after payment has been confirmed. Handcrafted and customized products are typically shipped within five days.

Ashanse uses UPS and the United States Postal Service to ship packages. A tracking number is generated on all shipments, so customers can track packages at every stage in the shipping process. Shipping is free for all orders over $99.


Products may be returned for a full refund, excluding shipping. Please note the following:
*Returned items must be in their original state
*All items must be received by Ashanse within fourteen days (14) of the date of purchase.
Replacement item(s) will only be shipped after the defective item has been received by Ashanse.